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If your flight has been delayed for more than 3 hours, you may be eligible to claim compensation from the airline in question.

When you arrive at your final destination more than 3 hours later than promised, you could be entitled to a compensation pay-out of up to £510 / €600 per passenger.

If you fly from an airport within the EU to another airport within the EU:

€250 (£210) for flights less than 1500km.
€400 (£340) for flights over 1500km.
If you fly from an airport within the EU to an airport outside of the EU (or vice versa):

€250 (£210) for flights less than 1500km.
€400 (£340) for flights over 1500km.
€600 (£510) for flights over 3500km.

Making a compensation claim for a delayed flight can be a daunting experience. Our expert team have over 10 years’ experience in making claims – we will take care of everything for you. We aim to provide a speedy and efficient service with as little inconvenience to you as possible.

We operate under a no win no fee agreement*, meaning that you will not have to pay us anything if we are unable to secure your compensation and there is no initial fee for you to pay upfront.

How can we help?

We will represent you against the airlines and where appropriate arrange for your legal representation in Court. Our claims process is very straightforward – and if the airlines comply, you could have your compensation within a few short weeks.

Start by filling in our online claim form or calling us directly. The more information you have, the quicker we can get started on your claim. However, don’t worry if you are missing some details – we can find out and fill in any blanks.

Once we have all the relevant details, we will send a Formal Letter of Claim (FLOC) to the airline in question and await their response.
If the airline hasn’t responded to us within 30 days we may instruct our trusted panel of solicitors to issue proceedings against them.
Once everything has been settled and the airline has paid up, we will send your cheque to you as soon as possible.

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